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How do you coach emotions with a client who doesn’t want to talk about their emotions? That’s what you’ll learn in this episode. In just ten minutes, Elena skillfully supports her “client” to consider the anger he’s experiencing with his administrators in a new light. At the end of the conversation, Elena will share why she made the moves she made and why they work. 

Notable moments: 

01:01 Introduction to Today's Coaching Demonstration

03:37 Identifying the Client’s Frustrations and Challenges

05:00 Exploring Emotions and Strategies

12:25 Debriefing the Role Play

20:26 Final Thoughts and Takeaways

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Reflection questions: 

  • What coaching moves did you observe Elena make that built trust with her client? 
  • What insights or questions did this demonstration and debrief raise for you? 
  • How would you describe Elena’s way of being as a coach in this conversation? How did that impact the outcome of the conversation? 

Podcast Transcript and Use:

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